Frequently Asked Questions

You may have questions about how to get your FBI report and how to get an apostille.

That’s why we’ve provided you with this list of questions and answers. If you cannot find the answer to your question or doubt, feel free to contact us at

Questions about obtaining the FBI report

First of all, you should know that you will need to obtain your criminal background check from the FBI before we can process your apostille.

The FBI report or FBI criminal background check is technically called “Identity History Summary Check“.

Questions about obtaining the FBI apostille

Once you have obtained the FBI report, we are ready to process your apostille.

No, we can not obtain the FBI criminal background check on your behalf, because you need to get fingerprinted.

We recommend that you visit a LiveScan center to have your fingerprints electronically taken.

In order for you to obtain your FBI report, contact an FBI Approved Channeler. They will take your fingerprints and send them to the CJIS Division for a National Identity History Summary check. Your channeler will send you the results, i.e., your FBI criminal background check report, in PDF format, by email.


Click here to check the FBI Approved Channelers list.

The FBI has named a select few private companies to help expedite the otherwise lengthy background check getting process. These companies are called "Approved Channelers".

An FBI-Approved Channeler assists clients to expedite the delivery of Identity History Summary information on behalf of the FBI. FBI-Approved Channelers obtain the fingerprints from the client and submit them electronically with the necessary information to the National Identity History Summary report FBI CJIS Division. The results are then sent electronically with a summary check to the individual. Each FBI-Approved Channeler has different ways to process orders; additional fees may apply on top of the FBI fee for requests. Contact each Channeler for processing times and fees.

An FBI Criminal Report contains a listing of information saved by the FBI, including military service, federal employment, and arrest history, whether you served time or charges were dismissed.

Usually, the FBI background checks are ready in 3-5 business days, depending on your Channeller.

Yes, sure, you can contact your Channeller.

An apostille is a French word that means 'official certification'. The apostille is simply the name of a specialized certificate issued by the United States Department of State in Washington, DC., to authenticate the legitimacy of a report, in this case, the FBI background check.

The apostille is attached to the FBI report to verify that it is real and authentic so that it is acceptable in any Member Country of The Hague Apostille Convention.

We recommend that you read this article about what an apostille is.

You have three options to apostille your FBI report:

1. Hire our apostille service

Hire FBI Apostille Services. We will process the FBI apostille for you.

2. Request the apostille in person

(*)COVID-19 update: This counter-service is not available right now, suspended in-person effective March 20, 2020.

U.S. Department of State
Office of Authentications
600 19th St NW 
Washington, D.C. 20006
Open from 7:00 a.m. to 9:00 a.m.

3. Request the apostille by mail

(*)COVID-19 update: This way could take up to 3 months.

U.S. Department of State
Office of Authentications
44132 Mercure Cir,
PO Box 1206
Sterling, VA 20166

If you’re planning to obtain new or dual citizenship, live or work in a foreign country that is a Member of The Hague Apostille Convention, you will need to present an FBI background check with an apostille.

Moreover, in this article, we explain in more detail why you need to apostille your FBI background check.

Apostilles are ready in 2-3 weeks.

The U.S. Department of State issues apostilles for FBI reports. The apostille refers to the name and signature of a division official listed on the results.

Yes, your Channeler service provider will email you the background report in PDF form. The U.S. Department of State accepts PDF versions.

You do not have to send us the physical report, unless you do not have the original PDF file: in that case, yes, we will need the hard copy of your FBI report.

Scanned copies of FBI reports won't be accepted by the US State Department. Please, do not scan your FBI background check. Contact us if you have any doubts, we will be happy to help you!

Yes, we have prepared a FREE detailed do-it-yourself guide. It's a great solution if you are not in a rush and want to learn the process.

Nevertheless, we will be very happy to assist you if needed.

Hire FBI Apostille Services. We will process the FBI apostille for you.

Many countries will reject your report if it’s three months old or more.
To avoid any potential problems, we recommend that you have your document apostilled with us as soon as you receive the PDF file by email. Once completed, forward the FBI apostille to the requesting country as soon as possible.

If the destination country requesting your FBI background report is not a Member of the Hague Apostille Convention, then you need legalization at the Embassy. Documents going to a Non-Hague Apostille Member country will receive a certification (not an apostille).

Here we provide a list of the Member Countries for the Hague Apostille Convention.

Of course! Please contact us and we will be very happy to answer all your questions regarding your order 🙂

Sure! Please, visit the About section of our website and you will learn more about us. In addition, please, do not hesitate to send us an email ( and we will be very happy to assist you 🙂

Our fee is $150 per apostille. It includes the fees paid to the government agency and our service fee.
Domestic shipping is free of charge.
International shipping is $65 extra.

We accept PayPal and all major credit, and debit cards when placing the apostille order through our website. On the other hand, we can send you an electronic invoice by email, for your convenience.

Yes, of course! You can contact us in three ways:

  1. Call us: 212 495-9323
  2. WhatsApp us
  3. Email us